Implementation of the employment information system to optimize employment supervision in Jambi Province
DOI:
https://doi.org/10.58712/jcim.v4i1.161Keywords:
digital transformation, employment information system, employment supervision, occupational safety and healthAbstract
Effective employment supervision is critical for ensuring compliance with labour regulations and protecting worker rights. However, traditional paper-based approaches face significant challenges in the context of Indonesia's decentralized governance and limited supervisory resources. This study investigates the implementation of the Employment Information System, an online employment information system developed by the Manpower and Transmigration Office of Jambi Province, to optimize employment supervision. Using a mixed-methods approach combining analysis of system documentation and interviews with key stakeholders, this research assesses the system's functional capabilities, user access levels, data management workflows, and alignment with information systems success models. The findings reveal that Employment Information System integrates essential features including company registration, P2K3 (Occupational Safety and Health Committee) data management, complaint handling, and report generation across three distinct user levels. However, challenges persist in achieving optimal utilization, including limited digital infrastructure, insufficient training, and varying user responsiveness. This study contributes to the literature on digital transformation in labour governance within developing country contexts and offers practical recommendations for enhancing system adoption through targeted capacity building, feature integration, and policy reinforcement.
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